{"id":263,"date":"2026-01-07T13:00:06","date_gmt":"2026-01-07T13:00:06","guid":{"rendered":"https:\/\/highlevelessentials.com\/?page_id=263"},"modified":"2026-01-13T08:21:51","modified_gmt":"2026-01-13T08:21:51","slug":"legal","status":"publish","type":"page","link":"https:\/\/highlevelessentials.com\/es\/legal\/","title":{"rendered":"Legal"},"content":{"rendered":"<section id=\"legal-page\">\n<h2>Legal Information \u2013 High Level Essentials<\/h2>\n<h3>1. Business Identification<\/h3>\n<p>\n<strong>Business name:<\/strong> High Level Essentials<br \/>\n<strong>Country of establishment:<\/strong> The Netherlands<br \/>\n<strong>Business type:<\/strong> Business-to-consumer (B2C) e-commerce<br \/>\n<strong>Chamber of Commerce (KVK):<\/strong> 99017768<br \/>\n<strong>VAT:<\/strong> Registered for VAT in the Netherlands<br \/>\n<strong>Contact email:<\/strong> info@highlevelessentials.com<br \/>\n<strong>Website:<\/strong> https:\/\/highlevelessentials.com\n<\/p>\n<h3>2. Scope &amp; Applicability<\/h3>\n<p>\nThese terms apply to all visitors, users, and customers of High Level Essentials and govern the use of this website and all purchases made through it.\n<\/p>\n<p>\nBy accessing the website or placing an order, you confirm that you have read, understood, and agreed to these terms and conditions.\n<\/p>\n<h3>3. Products &amp; Services<\/h3>\n<p>\nHigh Level Essentials sells physical apparel products produced using a print-on-demand model.\n<\/p>\n<p>\nProducts are manufactured specifically after an order is placed. Minor variations in color, placement, or finish may occur and are considered acceptable within industry standards.\n<\/p>\n<h3>4. Pricing &amp; VAT<\/h3>\n<p>\nAll prices are displayed in EUR (\u20ac) unless stated otherwise.\n<\/p>\n<p>\nPrices include VAT where applicable and include standard shipping costs unless explicitly stated. No hidden or mandatory fees are added at checkout.\n<\/p>\n<h3>5. Orders &amp; Contract Formation<\/h3>\n<p>\nA purchase contract is formed once an order is placed and an order confirmation email is sent to the customer.\n<\/p>\n<p>\nHigh Level Essentials reserves the right to refuse or cancel orders in cases of pricing errors, suspected fraud, or operational issues. Any payment already made will be refunded.\n<\/p>\n<h3>6. Payment Methods<\/h3>\n<p>\nPayments are securely processed via Stripe and may include:\n<\/p>\n<ul>\n<li>Credit and debit cards<\/li>\n<li>iDEAL (Netherlands)<\/li>\n<li>Apple Pay<\/li>\n<li>Google Pay<\/li>\n<\/ul>\n<p>\nHigh Level Essentials does not store full payment card details.\n<\/p>\n<h3>7. Shipping &amp; Delivery<\/h3>\n<p>\n<strong>Production time:<\/strong> Orders are typically produced within 2\u20135 business days.\n<\/p>\n<p>\n<strong>Delivery estimates:<\/strong> Delivery times depend on destination and carrier. All delivery estimates shown already include an additional buffer of +2 business days.\n<\/p>\n<p>\n<strong>Delays &amp; force majeure:<\/strong> Delays caused by carriers, customs, weather conditions, or events beyond our control do not entitle customers to compensation beyond applicable legal rights.\n<\/p>\n<h3>8. Right of Withdrawal (14-Day Cooling-Off Period)<\/h3>\n<p>\nUnder EU consumer law, customers have the right to withdraw from a purchase within 14 days of receiving the goods, without providing a reason.\n<\/p>\n<p>\nTo exercise this right, customers must notify High Level Essentials by email within the withdrawal period.\n<\/p>\n<p>\n<strong>Exception \u2013 custom-made goods:<\/strong> The right of withdrawal does not apply to products that are custom-made or produced specifically following the customer\u2019s specifications, as permitted under Article 16 of the EU Consumer Rights Directive.\n<\/p>\n<h3>9. Returns &amp; Refunds<\/h3>\n<p>\nReturns are accepted only where legally required or where products are defective, damaged, or incorrectly supplied.\n<\/p>\n<p>\nRefunds are issued using the original payment method.\n<\/p>\n<p>\nApproved refunds are processed within 14 business days plus an additional buffer of 2 business days.\n<\/p>\n<p>\nDamaged or defective goods must be reported within 7 days of delivery and supported with clear photographic evidence.\n<\/p>\n<h3>10. Liability &amp; Limitations<\/h3>\n<p>\nHigh Level Essentials is not liable for indirect or consequential damages, including loss of profit or data, except where liability cannot be excluded under applicable law.\n<\/p>\n<p>\nLiability is limited to the value of the affected order unless mandatory consumer protection laws provide otherwise.\n<\/p>\n<h3>11. Complaints &amp; Dispute Resolution<\/h3>\n<p>\nComplaints should be submitted via email to info@highlevelessentials.com. We aim to respond within a reasonable timeframe.\n<\/p>\n<p>\nConsumers may also use the EU Online Dispute Resolution (ODR) platform:<br \/>\n<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr<\/a>\n<\/p>\n<h3>12. Privacy Policy (GDPR)<\/h3>\n<p><strong>Data collected:<\/strong><\/p>\n<ul>\n<li>Name, address, email, phone number<\/li>\n<li>Order and payment information<\/li>\n<li>IP address and device data<\/li>\n<li>Communication records<\/li>\n<\/ul>\n<p><strong>Legal basis for processing:<\/strong><\/p>\n<ul>\n<li>Contract performance<\/li>\n<li>Legal obligations<\/li>\n<li>Legitimate business interests<\/li>\n<li>Consent where applicable<\/li>\n<\/ul>\n<p>\nPersonal data is retained only as long as necessary for legal, accounting, and operational purposes.\n<\/p>\n<p>\nData may be shared with trusted third-party processors such as Stripe, logistics partners, hosting providers, and analytics services strictly for service delivery.\n<\/p>\n<p>\nUsers have the right to access, correct, delete, restrict, or transfer their data, and to object to certain processing activities. Requests can be submitted via email.\n<\/p>\n<h3>13. Cookies Policy<\/h3>\n<p><strong>Cookie categories:<\/strong><\/p>\n<ul>\n<li>Essential cookies<\/li>\n<li>Analytics cookies<\/li>\n<li>Marketing cookies where applicable<\/li>\n<\/ul>\n<p>\nCookies are used to ensure website functionality, security, and performance.\n<\/p>\n<p>\nNon-essential cookies are used only with user consent. Preferences can be managed via browser settings or on-site cookie tools.\n<\/p>\n<h3>14. Changes to Terms<\/h3>\n<p>\nHigh Level Essentials reserves the right to update these terms at any time. Changes take effect once published on the website.\n<\/p>\n<h3>15. Governing Law &amp; Jurisdiction<\/h3>\n<p>\nThese terms are governed by the laws of the Netherlands. Any disputes shall be submitted to the competent Dutch courts, without prejudice to applicable consumer rights.\n<\/p>\n<p><em>Last updated: 2026<\/em><\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Legal Information \u2013 High Level Essentials 1. Business Identification Business name: High Level Essentials Country of establishment: The Netherlands Business type: Business-to-consumer (B2C) e-commerce Chamber of Commerce (KVK): 99017768 VAT: Registered for VAT in the Netherlands Contact email: info@highlevelessentials.com Website: https:\/\/highlevelessentials.com 2. Scope &amp; Applicability These terms apply to all visitors, users, and customers of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-263","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Legal Information \u2013 High Level Essentials 1. 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